44 episodes
Esker On Air Esker America's
-
- Business
-
-
5.0 • 1 Rating
-
Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
-
Season 5 Episode 1: Preventing Fraud with Automated Bank Account Verification with Dan Reeve & Phil Binkow
In this episode of Esker On Air, host Scott Leahy welcomes back Esker VP of Sales for the Americas Dan Reeve and CEO of Financial Operations Network Phil Binkow to talk about the rise of fraud, what’s at stake if you fall victim, and how automating the bank account verification process can shield your organization from the growing threat of payment fraud. Check out the episode to discover your next steps for safeguarding your business.
Resources:
-ESKER: info@esker.com
-How High-Tech Con Men Are Trying to Rip You Off [Webinar] -
Season 4 Episode 8: Automating Order Management to Simplify & Streamline Change Orders with Graham Smith
In this episode of Esker On Air, host Scott Leahy welcomes Graham Smith, Esker Business Development Manager in the Customer Service space, to talk about an increasing problem when it comes to customer care: change orders. Find out how AI-powered tools like ChatGPT and order management automation are helping businesses handle change orders with ease in Episode 8.
Resources:
ESKER: info@esker.com
The Impact of Change Orders on Your B2B Customer Service Team [Livestream] -
Season 4 Episode 7: Six Signs Your AP Technology Needs an Update
In this episode of Esker On Air, host Scott Leahy let’s listeners in on six signs that your AP technology is dragging you down and in need of change. Listen to S.4 Ep.7 of Esker On Air and find out if it’s time to upgrade your AP technology and get next steps for finding a solution that can take your AP efficiency to the next level.
Resources:
ESKER: info@esker.com
6 Indicators That Your AP Technology Needs Updating [Webinar] -
Season 4 Episode 6: The Evolution of Accounts Receivable with Mark Brousseau
Listen to S.4 Ep.6 of Esker On Air and get expert insight on: changing expectations for AR, hidden costs of manual AR processes, benefits of using AI-powered receivables solutions, and key considerations for evaluating AR solutions to ensure you get the most out of your automation investment.
Resources:
ESKER: info@esker.com
The Evolution of Accounts Receivable [Webinar]
The Evolution of Accounts Receivable [Whitepaper] -
Season 4 Episode 5: Human & Artificial Intelligence: Finding the Right Balance
With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.
Resources:
ESKER: info@esker.com
Human & Artificial Intelligence: Finding the Right Balance [Full Video] -
Season 4 Episode 4: Migrating From On-Premise to the Cloud: How Esker’s New Microsoft F&O Connector Can Help
In this episode of Esker On Air, host Scott Leahy dives into the topic of software integration with Esker Technology Evangelist Michael Bowden and Senior Strategic Alliance Manager Jeremy Deuchars. With Michael offering an IT perspective and Jeremy sharing a business point of view, the three discuss common challenges of software integration, best practices to ensure integration success, and how Esker’s integration with Microsoft Dynamics takes the guess work out of it all.
Resources:
MS Dynamics 365 F&O Connector Whitepaper [Click]